SMART DIGITAL TRANSFORMATION
We bring deep Microsoft Cloud expertise with a focus on driving value for our clients’ business, customers and internal users. This expertise encompasses the full breadth of the Microsoft Cloud platform: Office 365, Dynamics 365 and Azure. Coupled with deep digital strategy and user centered experience design, we ensure our client’s digital transformation journey results in high adoption and real business value.
We engage flexibly with our clients to drive maximum value based on needs and circumstances. We are able to do this successfully because 1) we first listen and seek to understand and 2) we have many tools at our disposal to achieve the desired result. This allows us to customize our approach to each client instead of turning all client needs into nails that fit our hammer.
We strategically partner with our clients to deliver smart strategies and roadmaps that meet long range goals, take full accountability to implement discrete projects or augment client teams in areas of need to meet objectives. In all cases we bring deep expertise, leadership and highly skilled implementation resources to not only get things done, but also elevate your team’s skills and capability.
Transform with the
Improve collaboration, productivity and engagement of your workforce and key partners with cloud-based solutions that are easily accessible from anywhere on any device.
Introduce highly adopted and intelligent intranets and collaboration hubs tailored to distinct user needs. Maximize the productivity of key partners with high value extranets and portals. The connective power of the Microsoft Cloud breaks down information silos and allows your key constituents access to a complete view of information and services, all in a highly usable form.
CUSTOMER ENGAGEMENT: SALES, MARKETING & SERVICE
Increase customer value and empower your customer focused workforce and key selling partners with Dynamics 365 Customer Engagement.
Foster intelligent selling from anywhere on any device and empower your sellers to win more, increase revenue, and develop lasting and profitable customer relationships. Expand revenue channels by selling your products through Amazon Seller Central. Motivate the prospects and customers visiting your website to take meaningful calls to action and empower them with high value self-service tools. Enable multi-channel marketing and social engagement that tightly integrate with your sales platform to effectively and efficiently develop a robust flow of qualified leads that meet demand generation objectives. Activate portals to empower your customers and selling partners to maximize value and productivity. Improve customer satisfaction and loyalty with every service interaction while keeping a lid on costs. The Microsoft Cloud provides a tightly integrated set of tools that make it easier than ever to have a 360 degree view of your customers.
Running applications on a hosted virtual machine delivers infrastructure benefits, but doesn’t realize the full power of the cloud. We help clients truly reap the benefits of the cloud by architecting, developing, and deploying applications that take advantage of serverless computing natively using an optimized combination of Office 365 and Azure.
Office 365 provides a strong foundation with many built in features to jump start building a new app. Azure services compliment Office 365 with an extensive set of application components and benefit from easy access to common data across the Microsoft Cloud platform (no silos!). Further, microservice and container architectures can be fully portable and help position for continuous delivery, integration and deployment through DevOps. PowerApps and Flow help nimbly accelerate development of web apps, mobile apps and workflows. All of this can be achieved without spinning up another VM ever again, making your organization more agile and future-proof.
Analytics, search, cognitive services and machine learning are foundational to Azure. These features are appearing within Microsoft Cloud applications, but also available for customized use.
Consolidate key enterprise data in a centralized warehouse to increase actionable intelligence through the use of Power BI’s analytics and modeling. Efficiently store all enterprise data in its native form leveraging Azure Data Lakes to unlock future value that may not be obvious today. Leverage the power of Azure Search for enterprise wide semantic search to surface information users need with the click of a button. Implement new ways for users to interact with applications through natural language and speech via Cognitive Services. Get on course to enable technology to train itself, learning from your data and offer predictive insights. The Microsoft Cloud intelligence tools are truly transformative.
It all starts with organizational buy-in to the right long-term plan. We pride ourselves on partnering with clients to develop Digital Transformation Roadmaps and Solution Architectures that smartly leverage the Microsoft Cloud to achieve business goals, overcome current obstacles and maximize investment to drive real business value.
Strategic Roadmaps can have an organization-wide reach, but also a narrower focus addressing issues like improving enterprise collaboration and workforce productivity, planning for the optimal sales, marketing and service platform, re-vamping a global intranet, or maximizing utilization of SharePoint as a platform. In all cases our goal is helping clients get on the right actionable path that produces near term results and builds momentum into the future.
Understanding your users is the key to success, that is why we stress the importance of proper UX research, customer experience, and user-centered design (from mobile to desktop) around everything we do.
We analyze users-groups, all aspects of content, and execute through an iterative design process, collaborating with stakeholders through each critical step. This process ensures business goals are met, and the end result is polished, intuitive and impactful for all users.
Good help is hard to find. Let Tahoe do the heavy lifting to get your digital initiatives off the ground or across the finish line. We provide seasoned leaders and a team of highly skilled practitioners at multiple levels of IT and Marketing.
Our consultants bring deep experience as Project Managers, Business Analysts, UX research/designers, CX, UI designers, and technology experts which include Technical Architects, Developers and Microsoft Cloud experts. Our objective is to not only get things done, but also elevate your team’s skills and capabilities in the process.